Privacy Policy
Introduction
Peelable Dinnerware LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, peelabledinnerware.com, or purchase our products. By accessing our site and purchasing our products, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
**Personal Data**
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
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**Financial Data**
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
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**Derivative Data**
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions.
- Email you regarding your account or order.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Send you a newsletter.
- Enable user-to-user communications.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
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Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
**By Law or to Protect Rights**
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
**Business Transfers**
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
**Interactions with Other Users**
If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity, including sending invitations to other users, chatting with other users, liking posts, following blogs.
**Online Postings**
When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy Policy periodically for any changes.
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Return Policy
30-Day Money-Back Guarantee
At Peelable Dinnerware LLC, we stand by the quality of our products and offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund.
Conditions for Returns
- If the customer is not satisfied with the product to due to quality or damages the items can be returned for a refund.
- Proof of purchase (receipt or order confirmation) is required for all returns.
- Shipping costs for returns are the responsibility of the customer, unless the item is defective or the return is a result of our error.
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How to Initiate a Return
To initiate a return, please contact our live chat or email support@peelware.com
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Refunds
Refunds will be processed within 7-10 business days of receiving the returned item. Refunds will be credited to the original method of payment.
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Shipping Policy
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Free Shipping
We offer free standard shipping on all orders over $99 within the contiguous United States. Orders under $99 will incur a flat shipping fee of $5.50.
Processing Time
Orders are typically processed within 1-2 business days. Once your order has been processed, you will receive a shipping confirmation email with tracking information.
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Shipping Methods
We use various carriers to ensure timely delivery of your order. Standard shipping typically takes 5-7 business days. Expedited shipping options are available at an additional cost.
International Shipping
At this time, we do not offer international shipping. We only ship within the contiguous United States.
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Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can track your order using the link provided in the email.
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Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact our customer service team at support@peelware.com or contact the live chat for assistance. We will work with the carrier to resolve the issue as quickly as possible.